VOIP CRM Software
Best VOIP CRM Integration-Increase Sales And Customer Retention
VOIP CRM Software lets you synchronize customer information between your VOIP phone and a Customer Relationship Management (CRM) software. This integration helps you to keep your customer’s data & communication in one place and save agent’s time to boost revenue and accelerate work productivity.
How does VOIP CRM Integration reduce manual work?
VOIP CRM Software accelerate sales, overall efficiency of day-to-day operations by organizing communication
VOIP CRM Integration is the best way to combine your VOIP phone system with your Customer Relationship Management system. With VOIP integration, you can get rid of repetitive tasks and improve agent productivity. When given an internet connection, a VOIP phone CRM can be operated on a variety of devices. The best VOIP software helps you manage your customer interactions more efficiently and connect with them through various channels including voice, text, chat, and email.
VOIP calling software provides features like call forwarding, caller ID, voicemail, and more. VOIP CRM makes it easy to store and track customer information, so you can always provide the best possible service.
The system permits your sales and support team to identify customers’ needs and view customers’ profiles and information on a screen when called. Real-time access to customers’ data saves agents time and lets them respond to more calls without searching their information. Since the information of ther customer is organized so you can access it wherever you need it.
If you are using VOIP programs for your business, then its integration with CRM software will help you to keep everything together in a single place.
Versatile VOIP CRM Integration Must-Have Features
Allow you to track & manage sales leads, prospects, and customers more efficiently
Contact Management
Manage contacts, store and search information regarding customers like phone number, emails and physical address and integrate your VOIP with CRM tool.
Lead Management
Lead management feature aids in organizing your lead and generates results for effective calls using statistical data via predictive lead scoring.
Email Client Integration
VOIP CRM integration allows users to access email clients within the CRM, keeps the data of potential users and makes it available at a single place.
Campaign Management
VOIP CRM lets you plan, execute, track & analyze multiple marketing initiatives & promotion campaigns to engage customers & raise market awareness.
Social Media Integration
Synchronizing your CRM data with social media platforms encourages customers to direct traffic towards your website to increase sales and generate profits .
Real-Time Data Collection
Get valuable insights from real-time customer calling data to improve many business activities and achieve optimum performance in a short time.
Calendar Integration
Eliminates the possibility of double booking tasks or events by integrating your CRM with calendar, thus keeping a check on business activities.
SMS Automation
Get maximum conversation rate with your customers using VOIP crm via click-to-text button for every contact number, automated and bulk sms options.
Call Monitoring
Call monitoring features empower authority to listen to calls without acknowledging the agent to check their performance & improve customer experience.
Access Control
Provides controlled access using attendance lists, encryption & screen sharing protocols to ensure customer & employee communications are protected.
Voicemail forwarding
Enable you to address tickets and respond accordingly. You can send and receive messages through a control panel with a pop-up notification.
Alerts & Notifications
Get alerts about incoming & outgoing calls, missed calls, voice mails and other communications. Let you configure a ringtone for a specific caller.
Benefits You Will Get With Best VOIP Software
Provides better communication & information flow between your customers & company
Unified Communication
Provide a powerful platform for multiple communication channels with CRM integration such as voice call, email, live chat, video conferencing for efficient customer service.
Lower Operating Cost
Significantly reduces operational cost as you don’t need to purchase separate software. As it allows multiple calls and customer handling at same time without hindrance.
Better Mobility
Flexible integration provides users to access services from anywhere and any location if the internet connection is available. Provide greater control over the calls.
Enhanced Customer Relation
Providing efficient customer service as staff quickly accesses relevant data and information at the time of need leads to increased customer retention and profits.
Diverse VOIP Calling Software for Industries
Use powerful VOIP CRM Integration to create a favorable impression on your business
Banking & Finance
Consumer Goods & Services
Fashion
Food & Beverages
IT & Softwares
Insurance
Marketing Services
Hospitality
Healthcare
Banking & Finance
Consumer Goods & Services
Fashion
Food & Beverages
IT & Softwares
Insurance
Marketing Services
Hospitality
