VoIP CRM Software
Connect with customers like never before with VoIP CRM Software
VoIP CRM Integration- simplify the customer relationship management process that takes telecommunication technology to another level of efficiency and productivity. VoIP and CRM Integration automates the process of linking call records with customer information with a single click.
Why does one need VoIP Programs?
Streamline the sales process and customer handling more efficiently with VoIP CRM
Sales and customer service representatives constantly deal with many manual tasks that exhaust them and make them less effective. It’s high time for businesses to invest in technology that seamlessly allows agents to perform multiple manual tasks. One such worth-investing technology is VoIP CRM software , which helps agents handle customers and bring more leads.
Synchronizing all the vital information between the phone system and Customer Relationship Management Software unburdened agents of more than half of their workload. It left no room for error or incorrect information. Agents don’t need to manually feed the details of customers into the CRM after ending the call.VoIP calling software automatically saves the data of callers into the system.
With Best VoIP Software, you can easily record information, track all incoming and outgoing calls, and analyze the critical metrics. It keeps the customer engaged and improves the assistance offered through the help desk. It also soothes customer interaction, resulting in a higher customer retention level. VoIP CRM integration also assists organizations in keeping their agents on their optimal performance levels to provide better customer service.
Best VoIP Calling Software Essential Features
Make sales, follow up on leads and maintain customer relations with powerful integration.
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Contact Management
Handling phone calls & provides agents information about the caller even before starting the conversation to ensure a better customer experience.
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Lead Management
VoIP programs sync & nurture your leads via sms and emails until they are ready to close the sale along with performance tracking & ROI of leads.
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Email Client Integration
Automate follow-ups and send emails, summary of the call with appointments and arrange meetings to keep your customers on the same page.
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Campaign Management
Create and manage multichannel campaigns to extend your audience reach via email marketing, telemarketing, SMM, newsletters, & much more.
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Social Media Integration
Social media integration lets you engage and reach your online audience and provide social media customer support to chat with customers anytime.
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Real-Time Data Collection
Real-time insights to make impactful decisions by monitoring agents performance and collecting customer’s calling data and information.
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Calendar Integration
Ensures that appointments do not overlap and lets you manage the number of client meetings in a day and schedules group meetings.
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SMS Automation
Use SMS automation to send SMS to your customers. Let you access the click-to-text icon next to every contact as a shortcut.
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Call Monitoring
Keep track of call time, monitor conversations, and identify gaps to upgrade your sales strategies to encourage positive competition.
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Access Control
Security and high level encryption to protect phone service & customers data with regular data center audits & multi-factor authentication.
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Voicemail forwarding
The easy-to-use interface will help you address your ticket in seconds, and the pop up notifications let team members know what's going on.
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Alerts & Notifications
Follow-up reminders, alerts and notifications about inbound & outbound calls and voicemails so that you never miss anything.
Benefits of VoIP CRM Software
Sync VoIP with CRM to remove redundant manual tasks and increase productivity
Unified Communication
Support unified communication from multiple channels using CRM integration to streamline the communication for better customer experience.
Lower Operating Cost
VoIP CRM integration lets you handle the two different systems and multiple calls together that considerably reduces operating cost and manual labor.
Better Mobility
Your staff is not limited to physical phones only rather they can now work from anywhere as long as they have IP-enabled devices.
Enhanced Customer Relation
Manage customer data effectively & reach your customers anytime to build strong customer relationships & higher levels of customer retention.
Robust VoIP CRM for Industries
VoIP Programs contribute to increased business productivity and reduced unproductive man-hours.
Banking & Finance
Consumer Goods & Services
Food & Beverages
Fashion
Insurance
Marketing Services
Healthcare
Hospitality
IT & Softwares
Banking & Finance
Food & Beverages
Fashion
Insurance
Marketing Services
Healthcare
Hospitality
IT & Softwares
